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Delivery & Returns - Louise Cowan Interiors
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Delivery & Returns

Thank you for choosing Louise Cowan Interiors for your shopping needs. We’re eagerly anticipating the delivery of your order. Once your order is placed, you can expect to receive a confirmation email from us to acknowledge its receipt. Furthermore, as soon as your item is shipped, we’ll promptly notify you with another email to inform you of its journey to your doorstep.

 

In our commitment to sustainability and minimising waste, many of our items are crafted on demand. Currently, our production lead time for made-to-order products is estimated at 6 weeks. For specific lead times, please consult the product page. For products readily available to ship, we strive to dispatch them within 3 working days. Your satisfaction is our priority, and we appreciate your patience as we create and deliver your unique, quality items.

 

Your provided delivery address will serve as the destination for your order. Please ensure its accuracy, as we cannot assume responsibility for any inaccuracies. At checkout, we request a phone number, which we may share with the courier in case they encounter difficulties locating your address and need to get in touch with you. If you wish to make additions to your order and it has not yet been shipped, please reach out to us via email. We’re here to assist you.

 

We really hope you love your purchase from us, however you have a 14-day window to request a complete refund or an exchange. To initiate this process, please send an email to info@louisecowaninteriors.co.uk, including your full name and order number.

 

It’s important to note that delivery charges are non-refundable. Until received by Louise Cowan Interiors, all items are the responsibility of the customer. When returning items, we strongly recommend using a tracked service and obtaining proof of postage. To be eligible for a refund, the product must be in the same condition and packaging in which it was originally delivered to you. Louise Cowan Interiors will process the refund within 14 working days.

 

Please be aware that bespoke orders cannot be returned or exchanged.

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From our clients…

  • I look at those curtains and I think how beautifully they have been made, with love and care, two years down the line, thank you for such lovely work.

  • We cannot recommend Louise highly enough. We are so delighted with our curtains, blinds and cushions. They have transformed our rooms. Right from the initial meeting to discuss our ideas and treatments for the spaces, to recommending and discussing fabrics, through to the final fittings and beautifully finished results. Louise is a real pleasure to work with. The exceptionally high-quality finish and personal service are second to none. Thank you very much.

  • Louise didn’t just make our curtains and blinds to our specification, she advised us and ultimately made what we were doing something that genuinely gives us pleasure every day. And it didn’t cost a penny more, in fact, the fabric we chose, in the end, was cheaper than the one we started off thinking we wanted!

  • A friend recommended Louise and I didn’t honestly appreciate how much of a difference she would make. It was the whole service of advice and ideas and then the quality of what you get is just something you can tell is on a different level to anything you can get out of a John Lewis or the obvious places.

  • We’ve tried many different curtains and blinds providers over the years, John Lewis, Laura Ashley and some of the cheaper online providers. However, we have never been so satisfied as when we found Louise Cowan. Hers is a personal service so that you can make sure that you get the best window covering suitable to your taste and budget without any expensive mistakes. Her blinds and curtains are also the very best quality. She’s now our ‘go to’ windows and blinds person!

  • I have been delighted by the curtains and blinds for the two bedrooms, so pleased in fact that I look forward to you returning this year to tackle more of the rooms.

  • I asked Louise to create some blinds for our dining room bay window. I had already chosen my London themed fabric, however, Louise added her own ideas and suggestions that were completely inspiring, including backing the blind with a vintage ticking, visible from the outside and that not only wholly complemented the main fabric but my own style. Her bespoke workmanship is wonderful, her eye for detail scrupulous, her manner and delivery warm and friendly but always very professional, with everything being made and delivered on time and to quote. There is still never a day goes by when I don’t look at those blinds with love!

  • Louise created beautiful blinds and pelmets for our newly decorated bedroom. They really are the perfect finishing touch. Fabric swatches were waiting for us when we returned from holiday and the job was completed within a few weeks. Excellent service, thank you!

  • Louise's bespoke workmanship is wonderful, her eye for detail scrupulous, her manner and delivery warm and friendly but always very professional, with everything being made and delivered on time and to quote. There is still never a day goes by when I don’t look at those blinds with love!

  • Louise created beautiful blinds and pelmets for our newly decorated bedroom. They really are the perfect finishing touch. Fabric swatches were waiting for us when we returned from holiday and the job was completed within a few weeks. Excellent service, thank you!

Instagram

A Headboard Snuggler is one of those details that can completely change the feel of a bedroom. It softens the look of your headboard, adds comfort and creates that lovely layered look that makes a room feel so luxurious.

This one was handmade from start to finish in my workroom, from cutting the fabric right through to the final stitch.

Sometimes it’s the small additions that make the biggest difference….

Would you add one to your bed?

#headboardsnuggler
#headboardcover

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Open post by louisecowaninteriors with ID 17936235309067758
A Headboard Snuggler is one of those details that can completely change the feel of a bedroom. It softens the look of your headboard, adds comfort and creates that lovely layered look that makes a room feel so luxurious. This one was handmade from start to finish in my workroom, from cutting the fabric right through to the final stitch. Sometimes it’s the small additions that make the biggest difference…. Would you add one to your bed? #headboardsnuggler #headboardcover

A little glimpse of how a Headboard Snuggler comes to life. Handmade from start to finish and designed to add that extra layer of comfort and luxury to your bed...

Get in touch via my website https://louisecowaninteriors.co.uk/headboard-snuggler-enquiry/ and let’s make one for your bed.

#headboardsnuggler
#headboardcover

35 1
Open post by louisecowaninteriors with ID 18104828422975666
A little glimpse of how a Headboard Snuggler comes to life. Handmade from start to finish and designed to add that extra layer of comfort and luxury to your bed... Get in touch via my website https://louisecowaninteriors.co.uk/headboard-snuggler-enquiry/ and let’s make one for your bed. #headboardsnuggler #headboardcover

Working with fabric isn’t just about making things with my hands, it’s about using years of knowledge, skill and experience to create something beautiful that’s made specifically for your room and home.

That’s the difference handmade makes…

#softfurnishings
#headboardsnuggler

438 6
Open post by louisecowaninteriors with ID 17986083953824303
Working with fabric isn’t just about making things with my hands, it’s about using years of knowledge, skill and experience to create something beautiful that’s made specifically for your room and home. That’s the difference handmade makes… #softfurnishings #headboardsnuggler

From carefully measuring, cutting the fabric, to stitching, shaping and adding all the finishing details, every stage is done by hand by me in my workroom.

I love seeing it all come together from a roll of fabric into a beautifully made blind made to fit your window exactly.

Get in touch with me via email info@louisecowaninteriors.co.uk and let’s make yours….

#romanblinds
#windowdressing

102 1
Open post by louisecowaninteriors with ID 18080175062650710
From carefully measuring, cutting the fabric, to stitching, shaping and adding all the finishing details, every stage is done by hand by me in my workroom. I love seeing it all come together from a roll of fabric into a beautifully made blind made to fit your window exactly. Get in touch with me via email info@louisecowaninteriors.co.uk and let’s make yours…. #romanblinds #windowdressing

The perfect way to change your bed… without actually changing your bed?

A headboard snuggler is one of the easiest ways to completely transform the look and feel of your bedroom without replacing your headboard or buying a whole new bed.

It adds softness, texture and that layered, finished look that makes a bedroom feel so much more luxurious and inviting….

Fill the form link in my bio or email me at louisecowaninteriors.co.uk

#snugglers
#headboardcovers

103 2
Open post by louisecowaninteriors with ID 18129071032617769
The perfect way to change your bed… without actually changing your bed? A headboard snuggler is one of the easiest ways to completely transform the look and feel of your bedroom without replacing your headboard or buying a whole new bed. It adds softness, texture and that layered, finished look that makes a bedroom feel so much more luxurious and inviting…. Fill the form link in my bio or email me at louisecowaninteriors.co.uk #snugglers #headboardcovers

Made completely by hand and tailored to your individual bed, this beautiful fabric from @sanderson1860 adds pattern and a luxurious layer thats completely changes the feel of the room.

It’s details like this that make a bedroom feel properly finished…

Get in touch if you would like one for your bed, via the website https://louisecowaninteriors.co.uk/headboard-snuggler-enquiry/

#headboardsnuggler
#beds

25 3
Open post by louisecowaninteriors with ID 18096012122167756
Made completely by hand and tailored to your individual bed, this beautiful fabric from @sanderson1860 adds pattern and a luxurious layer thats completely changes the feel of the room. It’s details like this that make a bedroom feel properly finished… Get in touch if you would like one for your bed, via the website https://louisecowaninteriors.co.uk/headboard-snuggler-enquiry/ #headboardsnuggler #beds

When you find a fabric you absolutely love…

My client chose this gorgeous fabric from @thepureedit for both her snuggler and Roman blind and I honestly love them both.

Made bespoke, by hand, and designed to work perfectly together, I can’t wait to see them in her bedroom….

#headboardsnuggler
#romanblinds

129 8
Open post by louisecowaninteriors with ID 18459684844128928
When you find a fabric you absolutely love… My client chose this gorgeous fabric from @thepureedit for both her snuggler and Roman blind and I honestly love them both. Made bespoke, by hand, and designed to work perfectly together, I can’t wait to see them in her bedroom…. #headboardsnuggler #romanblinds

Come and see the wonderful Sana Sage fabric from @thepureedit turn into a headboard Snuggler.

The perfect way to add some pattern into your room and give a new lease of life to your existing bed!

#headboardsnuggler #headboardcover

89 1
Open post by louisecowaninteriors with ID 17949000132194151
Come and see the wonderful Sana Sage fabric from @thepureedit turn into a headboard Snuggler. The perfect way to add some pattern into your room and give a new lease of life to your existing bed! #headboardsnuggler #headboardcover

A headboard snuggler softens the overall look, adds depth, and brings everything together so the bed feels complete and luxurious.

Each one is made by hand and tailored to your exact bed, so it fits properly, it is definitely a detail that just takes your bed to the next level and covers up an existing headboard you have grown tired of. The perfect solution to avoid having to replace the whole bed.

Get in touch info@louisecowaninteriors.co.uk to order yours…

#headboardsnugglers
#headboards

311 15
Open post by louisecowaninteriors with ID 17898679980284950
A headboard snuggler softens the overall look, adds depth, and brings everything together so the bed feels complete and luxurious. Each one is made by hand and tailored to your exact bed, so it fits properly, it is definitely a detail that just takes your bed to the next level and covers up an existing headboard you have grown tired of. The perfect solution to avoid having to replace the whole bed. Get in touch info@louisecowaninteriors.co.uk to order yours… #headboardsnugglers #headboards

When the fabric isn’t wide enough for the blind, this is what happens next…

Careful pattern matching and a precise join so the design continues perfectly.

Done properly, you’ll never even notice it’s there, but it takes skill to get it right and that’s what you’re paying for with bespoke roman blinds…

#romanblinds
#patternmatching

236 4
Open post by louisecowaninteriors with ID 18264563023294236
When the fabric isn’t wide enough for the blind, this is what happens next… Careful pattern matching and a precise join so the design continues perfectly. Done properly, you’ll never even notice it’s there, but it takes skill to get it right and that’s what you’re paying for with bespoke roman blinds… #romanblinds #patternmatching

It’s amazing how one item can completely change the feel of a room. The bed is the biggest focal point in any bedroom, so what you put on it really matters.

A headboard snuggler creates a softer, more layered and inviting space injecting new life into your existing bed. Adding that sumptuous extra layer that makes everything feel more considered.

Layering is key to brilliant interior design so adding depth, warmth creates that effortless, put-together feel.

This is one of those details that makes all the difference…

Get in touch info@louisecowaninteriors.co.uk or visit my website https://louisecowaninteriors.co.uk/headboard-snugglers/ to order yours x

#headboardsnuggler
#madetomeasure

141 3
Open post by louisecowaninteriors with ID 17923140414298443
It’s amazing how one item can completely change the feel of a room. The bed is the biggest focal point in any bedroom, so what you put on it really matters. A headboard snuggler creates a softer, more layered and inviting space injecting new life into your existing bed. Adding that sumptuous extra layer that makes everything feel more considered. Layering is key to brilliant interior design so adding depth, warmth creates that effortless, put-together feel. This is one of those details that makes all the difference… Get in touch info@louisecowaninteriors.co.uk or visit my website https://louisecowaninteriors.co.uk/headboard-snugglers/ to order yours x #headboardsnuggler #madetomeasure

Every snuggler starts together with carefully chosen fabric, to suit your room and then is designed and cut by hand.

It’s the part people don’t always see, the precision, pattern placement, the decisions, the time it takes to get everything sitting and looking just right.

Because when it’s finished, it’s not just something that looks good, it’s something that fits your bed and your bedroom perfectly….

and that’s why making them gives me so much joy…x

#headboardsnuggler
#headboardcover

233 20
Open post by louisecowaninteriors with ID 18092480645179761
Every snuggler starts together with carefully chosen fabric, to suit your room and then is designed and cut by hand. It’s the part people don’t always see, the precision, pattern placement, the decisions, the time it takes to get everything sitting and looking just right. Because when it’s finished, it’s not just something that looks good, it’s something that fits your bed and your bedroom perfectly…. and that’s why making them gives me so much joy…x #headboardsnuggler #headboardcover