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Delivery & Returns - Louise Cowan Interiors
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Delivery & Returns

Thank you for choosing Louise Cowan Interiors for your shopping needs. We’re eagerly anticipating the delivery of your order. Once your order is placed, you can expect to receive a confirmation email from us to acknowledge its receipt. Furthermore, as soon as your item is shipped, we’ll promptly notify you with another email to inform you of its journey to your doorstep.

 

In our commitment to sustainability and minimising waste, many of our items are crafted on demand. Currently, our production lead time for made-to-order products is estimated at 6 weeks. For specific lead times, please consult the product page. For products readily available to ship, we strive to dispatch them within 3 working days. Your satisfaction is our priority, and we appreciate your patience as we create and deliver your unique, quality items.

 

Your provided delivery address will serve as the destination for your order. Please ensure its accuracy, as we cannot assume responsibility for any inaccuracies. At checkout, we request a phone number, which we may share with the courier in case they encounter difficulties locating your address and need to get in touch with you. If you wish to make additions to your order and it has not yet been shipped, please reach out to us via email. We’re here to assist you.

 

We really hope you love your purchase from us, however you have a 14-day window to request a complete refund or an exchange. To initiate this process, please send an email to info@louisecowaninteriors.co.uk, including your full name and order number.

 

It’s important to note that delivery charges are non-refundable. Until received by Louise Cowan Interiors, all items are the responsibility of the customer. When returning items, we strongly recommend using a tracked service and obtaining proof of postage. To be eligible for a refund, the product must be in the same condition and packaging in which it was originally delivered to you. Louise Cowan Interiors will process the refund within 14 working days.

 

Please be aware that bespoke orders cannot be returned or exchanged.

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From our clients…

Instagram

Behind the scenes, watch as I bring elegance to life with the intricate process of hand stitching a roman blind. From fabric to finished beauty….
#romanblinds #handmade #creativespaces #sewinspired #windowdressing #designinspiration #customwindowtreatments #windowdesign #surrey
Dive into sustainability with this fabulous collection from @clarke_clarke_interiors a beautiful array of colours and textures. This has been so popular with clients. From timeless herringbone patterns to modern geometrical, really easy to mix and match… 
#fabrics #texture #substainable #substainableinteriors #herringbone #curtains #romanblinds #cushions #cushionstyling #handmade #bespoke #surrey
Mixing large and small scale patterns is magical.  The contrast adds depth and visual interest to any space, creating a dynamic and harmonious atmosphere. Find a complimentary colour to create the perfect balance…
Fabrics from @ashleywildegroup @clarke_clarke_interiors @kaifabrics 
#patternplay #patternmixing #getcreative #fabric #cushions #curtains #blinds #colourcordination #styleenhancements #designdiversity #interiordecor #surrey
“Cushion Addict” finding comfort in every corner, join me in my cushion obsession…
All cushions are available online or dm me for more details
#luxurylifestyle #luxurycushions #cushionlover #cushionobbsession #interiordecor #interiorstyling #cushionstyling #surrey #bespoke
From bland to beautiful, witness the transformation as I added a touch of charm and functionality to this study space with a handmade roman blind adorned with playful pom poms. Now a much more inviting space to work from…
#homeofficedecor #homeofficeupgrade #transformationtuesday #romanblinds #pompoms #madetomeasure #surrey #bespoke #luxuryinteriors #makehomematter
Your choice of cushion isn’t just about style, it can dramatically enhance the cosiness and comfort of your home. Let us guide you through our collection to find the perfect cushions for you and your home. 
#luxurylifestyle #luxurycushions #cosyhome #interiorinspiration #cushioncomfort
From orange to taupe, watch the magic unfold 🌟When your client needed a room vamp from @luciedeniseinteriors we swapped out the bold hue for a more sophisticated taupe, perfectly complementing the pattern, stay tunned as I am designing custom cushions to complete the look…
#room revamp #romanblinds #customcushions #cushionstyling #lounge #fabric #taupe #handmade #bespoke #surrey #interiorinspo #interiordesign
Indulge in luxury with our signature cushion range. Each piece designed to elevate your space. Which one is your favourite? 
To purchase see 🔗 in my bio. 
#luxuryliving #luxurycushions #interiorinspo #homedecor #interiordesign #cushions #madeinuk #bespokedesigns #cushionstyling #surrey #homeinteriors #homestyling
From our hands to your home. Experience the artistry of handcrafted cushions., meticulously produced with care and attention right here in the UK. Each piece reflects our dedication to artisanal production and unrivalled craftsmanship. 
#handcrafted #madeinuk #artisnal #qualitycraftsmanship #quality #luxury#cushions#cushionstyling
Highlights of last week’s fittings, from elegant roman blinds, to practical roller blinds, simple sleek poles and  beautiful dress curtains. Every aspect meticulously considered to deliver the optimal solution tailored to each individual’s needs..
#romanblinds #rollerblinds #curtains #poles #softfurnishings #interiors #windowtreatments #bespoke #madetomessure #interiorinspiration #makehomematter #fabrics #surrey #interiordecor #interiorstyling
Something to cheer you up on a miserable rainy Friday, capture the essence of Spring with these pretty pink and  green fabrics from @prestigioustextiles @iansandersontextiles @romo_fabrics 
#springinteriors #interiorinspiration #fabrics #coloursforspring #homerenewal #curtains #romanblinds #cushions #luxuryinteriors #luxurylifestyle #luxuryhomes #surrey
Beautiful earthy textures just in, from @ian_mankin & @prestigioustextiles these rich tones and natural textures, infuse warmth and nature into your home, they lend themselves beautifully to either curtains or blinds…
#curtains #windowtreatments #windowdressing #fabricinspiration #cushionstyling #fabrics #earthydecor #earthytones #cocooninghome #texture #romanblinds #bespoke #madetomeasure #surrey
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